NETKEEPER E-MAIL and PAGER
NetKeeper e-mail and pager software for help desks and customer support
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All NetKeeper Help Desk and CRM software programs include the automatic e-mail and alpha-numeric pager programs. The automatic e-mail and page server program installs with the NetKeeper Help Desk Captain or NetKeeper CRM main console. It is not necessary to re-install the e-mail and page server program on the communications server. You can create a shortcut to run the e-mail and page server program or use Explorer and navigate to the directory where the NetKeeper Help Desk or CRM software is located.
NETKEEPER E-MAIL & NETKEEPER PAGER - FEATURES
- Automatic notification of techs of incoming calls anywhere on the LAN or Internet
- Automatic notification of customers of service call progress
- Fully multi-user programs that send e-mail and pager messages via your network's e-mail system or on all standard alpha numeric pager systems to notify help desk personnel that a new service request has been logged in.
- Fully multi-user programs that send e-mail via your network's e-mail system to customers or contacts about the progress of service requests
Systems Supported: NetKeeper e-mail system supports mail systems based on SMTP/POP, MAPI, VIM, MHS