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SUGGESTED SOLUTIONS BY RANK


Topic:
Only one user can login to the program even though I have a license for many users

Rank Suggested Solution
1 Check your serial number, an incorrect serial number will allow only one user to use the program.
2 Verify that the datadir section in the hdnkcap.ini is correct
3 Check that the shortcut used to start the program point to the same folder as the executable.

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