The service request screen contact lookup button can be configured to display either the Organization list (default) or the Contact list

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The service request screen contact lookup button can be configured to display either the Organization list (default) or the Contact list
Document ID : 000-000230 Created: 1/22/1999 Last changed on: 1/22/1999

To select the Service Rquest Screen lookup button display mode:

Login as admin (ADM)
Select UTILITIES from the main menu
Select SETUP DATA
Select the tab labeled SETUP-4
Set CONTACT LOOKUP IN SERVICE CALL to Tier 1 to display the Organization List
or
Set CONTACT LOOKUP IN SERVICE CALL to Tier 2 to display the Contact List
Click OK to save the changes

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