Verify that the screen customization is not causing the errors

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Verify that the screen customization is not causing the errors
Document ID : 000-000246 Created: 2/26/1999 Last changed on: 2/26/1999

In many NetKeper programs the screens can be totally changed by the administrator. Sometimes the screen will look scrambled when incorrect changes are applied to the screen.

To check if the screen changes are scrambling the screen:
1-Login as Admin(ADM) to the NetKeeper program
2-Select UTILITIES|SETUP DATA
3-Select SETUP TAB 2
4-Check "Prevent user screen changes"
5-Click OK to save the changes.
6-Open the screen that mis-displays
If the screen now displays correctly, you must undo the screen changes.

To undo the screen changes:
1-Login as admin (ADM)
2-Open the screen
3-Press Ctrl+S to open the Customize Window Work Sheet
4-Click SCREEN BUILDER on the main menu bar (to the right of HELP)
5-Select SCREEN DEFAULTS
6-Click YES to restore the original layout
7-Close the screen.
You can now reapply the changes to the screen.

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