Setting minimum priorities for Email and Page notification in NetKeeper Help Desk Captain

NETKEEPER^{^{^�}}
nklin1.gif (3727 bytes)
|Home|Products|Demos|Tech Support|Top FAQ list| Help Desk Software| CRM Software|

Setting minimum priorities for Email and Page notification in NetKeeper Help Desk Captain
Document ID : 000-000406 Created:10/08/1999 Last changed on:10/08/1999

You can set NetKeeper Help Desk Captain to send Email or Pages only for cases of high priority.

*- Login as admin to NetKeeper Help Desk Captain
*- Select UTILITIES from the main menu
*- Select SETUP DATA
*- Select Entry Defaults 1
*- Enter the minimum priority for Email in "E MAIL PRIORITY"
*- Enter the minimum priority for Pages in "PAGER PRIORITY"

Example:
To send Email for cases with priority 3 or higher, set "E MAIL PRIORITY" to 3. This setting will send Email for cases with priority 3,2 or 1

This solution text WEB page is automatically generated from your knowledge base and service data by NetKeeper Help Desk Software or NetKeeper CRM software. You can customize the pages to your site's look and feel or even include advertisements.