CWIC - Installing the DLL broker on a server

NETKEEPER^{^{^�}}
nklin1.gif (3727 bytes)
|Home|Products|Demos|Tech Support|Top FAQ list| Help Desk Software| CRM Software|

CWIC - Installing the DLL broker on a server
Document ID : 000-000567 Created: 9/18/2000 Last changed on: 9/18/2000

The C4 ISAPI Appbroker Installer has some bugs. C5 ISAPI installer
works fine for problem #1 but I still think problem #2 exists with C5.

Problem #1 The installer does not put the \EXEC directory in the
registry so the appbroker does not know where to run the exe's from.
To solve problem #1 you must run the Appbroker web administration to
set the EXEC directory. (We had no luck hacking the registry)

Problem #2 The appbroker web administration program asks for a username
and password. It is impossible to get past this login unless the
password you gave to the Appbroker during the install is a valid
password for an administrator on the NT server. I dont know why the
manual says to use CWIC for the username and the password you created.
It will not work unless you have a valid NT user with that name and
password. We figgured this out when I changed my login password in NT
and then could no longer login to the ISAPI admin program. So make
sure you sync your CWIC password with a valid user or admin user on NT.

This solution text WEB page is automatically generated from your knowledge base and service data by NetKeeper Help Desk Software or NetKeeper CRM software. You can customize the pages to your site's look and feel or even include advertisements.