The ISAM to SQL conversion program requires NetKeeper Help Desk Captain version 6.32 or better

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The ISAM to SQL conversion program requires NetKeeper Help Desk Captain version 6.32 or better
Document ID : 000-000625 Created: 5/22/2001 Last changed on: 5/22/2001

Attempting to convert from earlier previous versions will usually result in ERROR 47 - database mismatch messages.

These errors are due to missing columns in your database definition.

Your files need upgrading if you get error 47 messages and you are running version 6.32 or better. You may have only updated files that you use and other files in your production system are not up-to-date.

For example:
Problem: You don't use the PO system but run the help desk functions. On conversion you get error 47 on the POLNK file (table).

Cause: The POLNK file was never updated.

Use the CFIL utility to update your POLNK file to the 6.32 database level

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