Use the Product field on the Service Request form

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Use the Product field on the Service Request form
Document ID : 000-000657 Created: 8/07/2001 Last changed on: 8/07/2001

Use the Product field on the Service Request form to record the name or type of the product being serviced.

Notes:

1- This field is located (on the default screen) on TAB 2 - User defined

2- The Item field on TAB 1 of the Service Request screen provides a similar functionality and much more since you can determine item history as well as assign the service request to an item.

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