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Check your serial number, an incorrect serial number will allow only one user to use the program.
Document ID : 000-000658 Created: 8/10/2001 Last changed on: 8/10/2001
To enter the serial number in NetKeeper Help Desk Captain SQL Or NetKeeper CRM SQL:
1- Login as ADM (administrator)
2- Select Utilities
3- Select Setup Data
4- Select Serial Number TAB
5- Enter the serial number and code
6- Click OK and save the new data
7- Exit the progam
8- Re-start the program
9- Login as ADM
10- Click HELP | ABOUT NETKEEPER
The ABOUT screen should display the correct number of licensed seats and both the
data and the program directory should point to the same folder.
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