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How to enable the "Record in use" warnings
Document ID : 000-000912 Created:10/14/2004 Last changed on:10/14/2004
Applies to : NetKeeper CRM, HD v8.1
To enable the "Record in use" option
*- Login as ADM to NetKeeper Console
*- Click Utilities
*- Click Setup Data
*- Click New Std Settings
*- Click Other Settings Table
*- Need to set 3 entries in the GlobalOp section
*- A- TableLMode (Value) - Sets the warning type as follows:
0 : For information only, you may continue to use the record
This setting just displays a warning message that another user
is using the record. No other limitations are set. This is the
recommended mode
1: Record set to view only. Displays a warning and sets the screen to
view only mode. No changes can be made to the screen data. The
original user can still change the data.
2: Record in use, access denied. Displays a warning and prevents the use
of the record.
*- B- TableWMode (Value) - Sets which screens (areas) will be checked
0: No checks, "record in use" option not enabled.
1: Check only the Service Call, To-Do, Supercase,
Contact, Dept and Company screens.
2: Check only the areas defined in the TableWArea value entry.
*- C- Custom areas to check - Sets the screens (areas) that will be checked
for record in use.
Example: To check the Service Call and the To-Do screens, enter in the
value field:
SCM|TDM
The vertical bar (|) separates the entries in the list.
SCM : Service Call area
TDM : To-Do area
SCD : Supercase area
CCM : Contact area
CDM : Dept area
CIM : Company area
Example:
Enable the "record in use" option and set the most common screens.
Click Utilities - NetKeeper Top Menu
Click Setup Data
Click Add New Std Settings
Click Other Settings Table
Find the GlobalOp section
Locate the TableWMode Name
Open the TableWMode entry
Enter 1 in Value to enable the checking of the most common screens
Click OK to save
Locate TableLMode
Enter 0 in Value (the default blank entry will also work) to enable a warning
that the record is in use.
Click OK to save the entry.
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