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Related or associated company (organization) and Super Case table. How to relate the Super Case Table and the Related or Associated Organization.
Document ID : 000-000950 Created: 2/23/2005 Last changed on: 2/23/2005
Applies to : v7 v8 NetKeeper CRM, NetKeeper Help Desk
The Related or Associated organization name is stored in the CIMNK table. The Super Case table is the SCDNK table.
To relate the two tables:
*- Relate the foreign key AsscCIMSiteID / AsscCIMSysID fields in the SCDNK table to the primary key fields CIMSiteID and CIMSysID of the CIMNk table.
Example link:
SCDNK.AsscCIMSiteID = CIMNK.CIMSiteID
SCDNK.AsscCIMSysID = CIMNK.CIMSysID
Example SQL:
select scd.SCDSiteID,scd.SCDSysID,scd.Address,cim.Name AS "Related Org." from scdnk as scd
left outer join cimnk as cim ON
cim.CIMSiteID = scd.AsscCIMSiteID AND cim.CIMSysID =scd.AsscCIMSysID
order by scd.SCDSiteID ASC , scd.SCDSysID ASC
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