When printing a service call, it shows "printing report" and brings up the correct printer, but nothing ever happens.

SUGGESTED SOLUTIONS BY RANK

Topic:
When printing a service call, it shows "printing report" and brings up the correct printer, but nothing ever happens.

Rank	Suggested Solution
1	Incorrect Crystal Reports report name
2	Crystal Reports is not a "thin client" and you must install either the full Crystal Reports or the runtime version of Crystal Reports
3	Download MODULES.ZIP from the Seagate Software support site to check on missing Crystal Reports dlls
4	Install Crystal Reports on a Workstation and test the reports in Crystal