NETKEEPER CERTIFCATION TRAINING
FOR HELP DESK and CRM

MULTIMA CORPORATION offers an intensive three day course on network, help desk and asset management using NetKeeper Help Desk Captain and NetKeeper CRM. Computer Lab experience is included (Bring your laptop computer).

Learn How To:

• Set up a help desk effectively and efficiently
  
• Set up the the most effective sales channel and use
• Program Installation
  
• Overview of main program
• Set up custom options
• Customize forms and tables
• Set up and use SolutionsKeeper
• Effectively use Groups and keywords for e-mail,mailings, training and more
  
• Set up and effectively use end user entry via LAN and Internet
  
• Set up e mail and paging
• Create and use Supercase
• Search records
• Create work orders
• Assign work orders
• Receive and close work orders
• Create purchase orders
• Create reports and graps
• Set up and use optional modules
• Much more

ON SITE TRAINING

Multima Corporation offers senior staff support personnel on a daily basis for training or operational assistance. The course will be tailor made to your company's requirements. MULTIMA CORPORATION can assist in the initial setup and training of staff

Request Information from Multima Corporation
Tel: 401-885-1916 or Fax: 401-885-2605

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VISA, Master Card, American Express accepted