NETKEEPER®
nklin1.gif (3727 bytes)
|Home|Products|Demos|Tech Support|Top FAQ list| Help Desk Software| CRM Software|


Installing NetKeeper from the Internet.
Document ID : 000-001004 Created:11/04/2006 Last changed on:11/04/2006
Applies to : Current version of NetKeeper programs


NetKeeper programs can be downloaded from the internet.

There are three files:
*The NetKeeper user manuals
*The NetKeeper program files
*The Crystal Reports runtime (optional)
See the links below to download the files.

Only registered users can download the programs. Passwords are required to download and extract the files. Because the passwords change often, make sure to request the passwords on the day of the download. Older passwords may not work.

The NetKeeper User Manual download file link includes 3 manuals:
Installation instructions capsqlinstal.pdf
Program Setup manual capsqlsetup.pdf
Program Operation capsqlops.pdf

Step 1
Download the NetKeeper programs, user manuals and (optional) Crystal Reports. See the links below to download the required components.

Step 2
Virus check the downloaded files. Always virus check anything downloaded from the internet.

Step 3
Run the nkcapsqlman.exe file to install the pdf user manuals. A pdf reader (see link below) is required to read the pdf files. The capsqlinstal.pdf document contains detailed installation instructions.

Step 4
Install your MS SQL Server database or check that the MS SQL Server server is running.

Step 5
Run the nkcapsql.exe file to install the NetKeeper program.

Step 6 (Optional)
Download the Crystal Reports runtime engine





Attachments
Download NetKeeper Help Desk Captain SQL user manuals (password required for installation)
ID:000-000216 Created: 11/04/2006 Last reviewed on:11/04/2006


Download NetKeeper Help Desk Captain SQL program files. (password required for installation)
ID:000-000217 Created: 11/04/2006 Last reviewed on:11/04/2006


Download the Crystal Reports runtime engine. This component allows running the NetKeeper Reports but you cannot create or modify the reports. To create your own reports or to modify existing reports you need to purchase a full copy of Crystal Report writer. You can also use other report writers to create NetKeeper reports. (password required for installation)
ID:000-000218 Created: 11/04/2006 Last reviewed on:11/04/2006


Download Adobe(R) PDF Reader. The Adobe PDF reader is used to view pdf files.
ID:000-000219 Created: 11/04/2006 Last reviewed on:11/04/2006


This solution text WEB page is automatically generated from your knowledge base and service data by NetKeeper Help Desk Software or NetKeeper CRM software. You can customize the pages to your site's look and feel or even include advertisements.

Powered by NetKeeper® Help Desk Software
Copyright 1991-2006 Multima Corporation - Conditions of use
Contact us